| AT&T |
Booth 511 |
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AT&T Inc. is a premier communications holding company in the United States and around the world. AT&T is a recognized world leader in providing IP-based communications services to businesses, and a U.S. Leader in providing wireless, high speed Internet access, voice services and directory publishing and advertising services.
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| 11094 SW Patwon, Tualatin, OR, 97062 • 503-819-4838 • http://www.att.com/salesnow |
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| Attensity |
Booth 400 |
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Attensity helps the world’s leading brands leverage customer conversations as a business asset. Using Attensity’s suite of customer analytics and response applications, built on a massively scalable text analytics platform, organizations tap the wealth of data found in internal and online conversations, and use that information to improve the customer experience.
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| 2465 East Bayshore Road, Suite 300, Palo Alto, CA, 94303 • (650) 433-1700 • www.attensity.com |
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| Card Scanning Solutions |
Booth 514 |
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Card Scanning Solutions is a premier developer or image processing technologies. Its Scan2 suite of products offers a state of the art contact management solution that scans information from business cards and automatically populates your CRM’s contact information. For a selection of software and hardware solutions visit www.card-reader.com
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| 6167 Bristol Parkway, Suite 330, Culver City, CA, 90230 • 213-867-2625 • http://www.card-reader.com |
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| CDC Pivotal CRM |
Booth 410 |
CDC Pivotal CRM is the solution that makes your wish list for CRM happen. Offering powerful out-of-the-box sales, marketing and service capabilities, Pivotal CRM is unique in that it can be quickly configured or deeply customized to exactly mirror the requirements of you, the sales, marketing or customer service professional.
Built for one purpose–empowering users to better serve customers–CDC Pivotal CRM embeds Microsoft Outlook and SharePoint as well as today’s most popular social media properties–Facebook, LinkedIn, Twitter, InsideView, and Google BlogSearch—with your users’ daily activity hub. Get your team CDC Pivotal CRM and make your wish list happen.
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| 2002 Summit Blvd., Suite 700, Atlanta, GA, 30319 • 770-351-9600 • http://www.cdcsoftware.com |
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| Dun & Bradstreet |
Booth 507 |
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D&B is the world’s leading source of commercial information with a global database of over 195M businesses and 53M business contacts. D&B360, D&B’s cloud-based, on-demand solution, seamlessly integrates D&B data and other essential business information, like social media and news, directly into CRM applications and other critical customer applications.
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| 103 JFK Parkway, Short Hills, NJ, 07960 • http://www.dnb.com/360 |
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| inContact |
Booth 510 |
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inContact is the leading provider of cloud-based contact center solutions, including complete call routing and a full suite of workforce optimization tools. inContact solutions lower the total cost of operating a contact center while improving customer experience. Our product integrates into leading CRM solutions including Salesforce.com and Microsoft Dynamics CRM.
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| 7730 S. Union Park Avenue, Suite 500, Midvale, UT, 84047 • 801-320-3354 • http://www.incontact.com |
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| InforGlobal |
Booth 403 |
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Infor CRM Epiphany helps the world’s leading companies revolutionize every customer interaction to intelligently engage in multichannel, closed-loop dialogues through the contact lifecycle from inbound and outbound marketing through sales to customer service. Keep the customers you have, add new ones, and nurture loyalty to improve bottom line results. Visit www.infor.com
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| 13560 Morris Road, Suite 4100, Alpharetta, GA, 30004 • 678-319-8000 • http://www.infor.com |
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| ISM |
Booth 401 |
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Since 1985, ISM has specialized in applying CRM, Social CRM and Social Media to realize successful Customer-Centric Business Strategies. To view our global, best-in-class customer list and learn more about our services, visit www.ismguide.com. Barton Goldenberg, president of ISM, is a well-know speaker on Customer-Centric Business Strategies; to view Barton’s customer-centric keynotes and executive development workshops, visit www.crmsocialmediaspeaker.com.
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| 6900 Wisconsin Ave, Suite 505, Bethesda, MD, 20815 • 301-656-8448 • www.ismguide.com |
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| Levementum, LLC |
Booth 503 |
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Levementum is a global consulting and technology services company that focuses on xRM (relationship management) in the demand chain. Combining a powerful culture, world class capabilities, a broad array of industry solutions, and a commitment to powerful open technologies, Levementum empowers companies to satisfy customers resulting in world class results.
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| 55 N. Arizona Place #203, Chandler, AZ, 85223 • 480-310-4668 • http://www.levementum.com |
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| Melissa Data |
Booth 500 |
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Melissa Data is an industry-leading provider of powerful, multiplatform data quality solutions that enable custom integration with CRM, IT systems, and enterprise applications to capture, clean, standardize, and enhance contact information for effective, multichannel sales, marketing, and CRM initiatives. Ideal for real-time data entry for call centers and web forms, or batch database maintenance routines.
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| 22382 Avenida Empresa, Ranetto Santa Margarita, CA, 92688 • 949-589-5200 • http://www.melissadata.com |
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| Microsoft |
Booth 402 |
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Microsoft Dynamics CRM offers businesses of all sizes the ability to create and grow profitable customer relationships via a complete sales, service and marketing suite. Based on the familiar Microsoft Office and Outlook user experience, Microsoft CRM provides the easiest and most natural way to deliver powerful, CRM capabilities from the applications that employees use every day.
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| One Microsoft Way, Redmond, WA, 98052 • 425-882-8080 • http://crm.dynamics.com/en-us/home |
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| MIG & Co. |
Booth 411 |
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MIG is a Professional Consulting Firm that specializes in the implementation of business management software solutions. We automate business processes to ensure our customers work efficiently. By focusing on Mid-Market to Enterprise Clients predominantly in the New York metro area, MIG & Co. has the experience and the local presence to provide solutions specifically catered to our clients’ needs. Leave the office by 5 with MIG!
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| 60 East 42nd Street, New York, NY, 10165 • 646-452-8909 • http://www.mig.com |
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| MIIAtech |
Booth 501 |
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MIIAtech is a Natural Language Processing (NLP) software company that provides advanced natural language technology products and services. Its semantic search capability allows search queries to be submitted in natural language and instantly deliver relevant and concise answers. MIIAtech currently works with companies in CRM, recruiting, HR and mobile industries.
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| Mommaertslaan 20a, 1831 Diegem-Brussels, Belgium • + 32 2 720 43 00 • http://www.miiatech.com/en/ |
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| Mzinga |
Booth 516 |
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Mzinga is the leading provider of social intelligence solutions, services, and analytics that improve business performance, increase revenue and lower costs through increased brand visibility, workplace satisfaction, and customer loyalty. Mzinga supports 15,000+ communities and 2.5 billion monthly social interactions from 40 million visitors. Learn more at www.mzinga.com.
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| 230 Third AVe., Waltham, MA, 02453 • http://www.mzinga.com |
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| NetProspex |
Booth 417 |
NetProspex helps B2B companies discover and connect with millions of targeted sales prospects. Crowd-sourced business contacts are verified by CleneStepTM, a proprietary verification process including email cleansing, and live phone validation. The database is maintained for constant quality, and used for lead generation by thousands of B2B organizations.
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| 318 BearHill Rd., Waltham, MA, 02451 • 781-290-5712 |
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| Pegasystems Inc. |
Booth 407 |
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Pegasystems, the leader in business process management solutions and a leading provider of CRM solutions, helps organizations enhance customer loyalty, generate new business, and improve productivity. Our patented Build for Change® technology speeds the delivery of critical business solutions by directly capturing business objectives and eliminating manual programming. Pegasystems enables clients to quickly adapt to changing business conditions in order to outperform the competition. For more information, please visit us at www.pega.com.
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| 101 Main Street, Cambridge, MA, 02142 • 617-374-9600 • http://www.pega.com |
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| SAP |
Booth 415 |
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SAP is the world’s leading provider of business software. Today, more than 100.000 companies of all sizes and industries, in more than 120 countries, run SAP applications. SAP Customer Relationship Management (SAP CRM) – part of the SAP Business Suite – helps you deliver a distinctive customer experience, and maximize the effectiveness of every customer interaction – whether it’s sales, service, marketing, billing, invoicing or shipping.
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| 3410 Hillview Ave, Palo Alto, CA, 94304 • 650-223-4994 • http://www.sap.com |
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| SAS Institute Inc. |
Booth 517 |
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SAS, the leader in business analytics software and services, empowers marketing organizations with the knowledge they need to gain a complete understanding of their customers – enabling better business performance, loyal customers and higher revenues. Learn how SAS® Customer Intelligence can solve your toughest marketing challenges.
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| 100 SAS Campus Drive, Cary, NC, 27513 • 919-677-8000 • www.sas.com |
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| SugarCRM |
Booth 502 |
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SugarCRM is the world’s leading provider of commercial open source customer relationship management (CRM) software. Founded as an open source project in 2004, SugarCRM applications have been downloaded over nine million times and currently serve over 800,000 users in 80 languages. Over 7,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over lock-in based, proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise.
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| 10050 North Wolfe Road, SW2-130, Cupertino, CA, 95014 • 408-454-6900 • www.sugarcrm.com |
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| Sword Ciboodle |
Booth 512 |
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Sword Ciboodle provides an award winning, multi-channel customer engagement platform designed for the 21st century organization to meet the needs of the 21st century customer. The customer experience fabric for many global brands, Sears, Bally Total Fitness, and Vistaprint all leverage our platform to construct a genuinely social and customer centric business.
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| 125 S. Wacker Drive, Suite 1110, Chicago, IL, 60606 • 312-447-5600 • http://www.sword-ciboodle.com |
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| Vivisimo |
Booth 406 |
Vivisimo helps organizations unlock and optimize the true business value of information, regardless of where it is stored and managed. Our Customer Experience Optimization solution connects customer-facing professionals with all of the information they need to monetize and maximize each interaction with prospects, customers and partners, and delivers increased productivity, customer satisfaction and sales. By providing all of the information needed in a single, well-organized dashboard, Vivisimo’s CXO enables your customer-facing professionals to engage customers in a positive manner and create an outstanding customer experience that encourages loyalty, long-term relationships and repeat business.
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| 1710 Murray Avenue, Suite 300, Pittsburgh, PA, 15217 • 412-422-2499 • www.vivisimo.com |
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| Zoho Corp |
Booth 506 |
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Zoho offers a broad suite of Business, Productivity and Collaboration applications for Small and Medium Businesses. Check out zoho.com for more information.
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| 4900 Hopyard Road, Suite 31, Pleasanton, CA, 94588 • 408-933-8888 • http://www.zoho.com |
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